Contact
Trulu is run by a small Australian team. Every email is read. Response times vary, but the inbox is never ignored.
General enquiries
For questions about Trulu, product scores, methodology, the website, or the app, email team@trulu.app.
You can also check the FAQ — many common questions are already answered there.
Press & media
Australian journalists and media organisations can reach the Trulu team at team@trulu.app. Available for data commentary and product health insights on stories related to Australian nutrition, food labelling, and what is actually on local shelves.
Partnerships & collaboration
Open to working with researchers, health professionals, and public-interest organisations. Capacity is limited as a lean team, but the interest is genuine. Reach out at team@trulu.app.
Report an issue
Think a product score is inaccurate or that something is missing? You can flag products directly in the app, or email team@trulu.app with the product name and barcode. Every report is investigated.